Allstate's new program for policyholders dissatisfied with claims process

As of January 2, in 31 states, Allstate has instituted a program that will credit policyholders' automobile policy if the policyholder is dissatisfied with the company's claims process.
Link to Marie Suszynski’s article: “Allstate's Claim Satisfaction Guarantee Signals Heated Competition in the Marketplace” http://insurancenewsnet.com/article.aspx?id=325025&type=more&inl=1

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